Help & FAQs

Help and Frequently Asked Questions (FAQs)

How do I place an order?
Online – Use our secure and safe shopping cart.
Phone – 888-854-9400 or 949-854-9300 weekdays between 8:00 AM and 6 PM (PST)
Email – sales@memoryjoggers.com
FAX – 949-854-9300
For email and fax orders, please include:

• Your full name, company name, billing address and shipping address, email and phone number.
• Item number and quantity you would like to order.
• Credit card number should be provided over the phone (Call 888-854-9400)

What form of payment do you accept?
We accept Master Card, Visa, American Express, Discover and Pay Pal cards. We also accept debit cards with a Master Card or Visa logo.

We accept checks or money orders made payable to Memory Joggers and mailed to this address:
Memory Joggers
24 Nuevo
Irvine, CA 92612

Purchase Orders from schools must be sent by FAX or mailed before shipment can be made.

Is it safe to use my credit card on your site?
Order online 100% securely through PayPal Secure Server using SSL (Secure Socket Layer) Encryption. You know it is safe if your browser shows the Padlock in the “Locked” Position or the “Address Box” shows https:// instead of just http:// (the “s” meaning “Secure Site”.) The Order Form pages for Memory Joggers are served through a secure https connection using 168-bit SSL 3.0 or higher encryption. We will never sell or give your information to third parties.

International Orders
At this time, we accept orders from customers in the U.S., Canada, Mexico, Australia, New Zealand and Great Britain. If you are outside these areas please contact us before placing your order. We are unable to ship to APO addresses. Please contact us via email at: info@memoryjoggers.com

Is my order subject to sales tax?
Only sales to California residents are subject to the current sales tax rate.

All Memory Joggers products come with an unconditional 30-day money back guarantee.